Loan and note servicing
Loan and note servicing software for private lenders and mortgage note investors. Track loans, payments, escrow, payoffs and borrower communication in one place instead of across spreadsheets and email threads.
Servicing How it works
One record carries the loan from the day it is boarded to the day it pays off. Every step below adds to that same record, so the terms, the payments, the escrow and the correspondence stay together rather than spread across separate files.
Terms, parties and dates are entered once. The record they create is what everything after this refers back to.
Payments are applied against that record rather than logged beside it, so the balance and the history it came from sit in the same place.
Escrow activity stays on the loan it belongs to instead of in a separate ledger, which is less to reconcile by hand later.
A payoff figure is worked from the same payment history the borrower has been paying into, not rebuilt from scratch.
Correspondence sits on the loan, so whoever opens the file next can see what was already said and already promised.
The shape of it
One loan record sits at the centre. Payments, escrow, payoffs and borrower correspondence are organised around it rather than around each other, so a payoff quote and the payment history behind it are read from the same file.
Everything is organised around the record, so a payoff quote and the payment history behind it are read from the same file.
What it does
Each loan carries its terms, parties and history in one record rather than across separate files.
Why it matters When there is one record, there is one answer to the question of what the loan actually is.
Record payments, apply them consistently and keep escrow activity attached to the loan it belongs to.
Why it matters Applying payments the same way every time is what makes a balance defensible months later.
Work payoff figures from the same record that holds the payment history.
Why it matters A payoff that disagrees with the payment history is the fastest way to lose a borrower.
Keep the conversation with the borrower next to the servicing record instead of in a separate inbox.
Why it matters The next person to touch the file can see what was already agreed without asking around.
Where it fits
A private lender carrying a book of loans who needs payments, balances and payoff figures to agree with each other.
A note investor buying seasoned paper who needs servicing history and borrower records to survive the transfer intact.
A small servicing desk that has outgrown a spreadsheet but does not want the weight of enterprise servicing software.
What happens next
The product itself, along with pricing and signup, lives on usenoteharbor.com. This page is the studio describing what it built and why.
One servicing product, plus the calculators and the desktop application built around it. All three are about the same subject: the loan and the paper behind it.
Calculators and tools Loan and note math
Loan, note, amortization and payoff calculators for the arithmetic that decides whether a deal works. Available on the web and as an iOS app for running numbers away from a desk.
Desktop NoteHarbor on the desktop
Desktop access to NoteHarbor for macOS and Windows, for servicing work that lives in a dedicated window rather than one browser tab among thirty.
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